Privacy Policy

Effective Date: 11/24/2024

At Trust In Us we are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By accessing or using our services, you agree to the practices outlined in this policy. 

Terms And Conditions

By signing up for texts, you consent to receive Customer care and scheduling from Trust In Us LLC at the number you provided, including messages sent by auto dialer. Consent is not a condition of
purchase. 

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies based on communication needs could be daily or monthly.

To get help, reply HELP or contact Trust In Us LLC at 207-250-3837 or 207-612-4017 trustinus365@gmail.com

To Opt-Out of messaging: Reply STOP  to 207-250-3837 or 207-612-4017 or send an email to Trust In Us LLC at trustinus365@gmail.com. You can also call us at 207-250-3837 or 207-612-4017 After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and then you will receive no further messages  

We collect personal information to provide quality care and services. The types of personal information we may collect include:

• Personal Identifiers: Name, date of birth, address, mailing address, phone number, and email address.
• Health Information: Medical history, diagnoses, treatment plans, prescriptions, allergies, and other relevant health information.
• Payment Information: Billing details such as credit card or insurance information.
• Service Records: Information related to services provided, such as care plans, appointments, and preferences.

We may collect information from you through:

• Direct Interaction: When you provide information through forms, emails, phone calls, or in-person consultations.
• Third-Party Providers: From healthcare providers, insurance companies, or other partners involved in your care.

We use your personal information for the following purposes:

• Providing Services: To deliver the care and services requested, including scheduling, medical assessments, and follow-ups.
• Billing and Payments: To process payments, billing inquiries, and insurance claims.
• Improving Our Services: To assess the effectiveness of our services and improve our offerings.
• Legal and Regulatory Compliance: To meet legal, regulatory, and contractual obligations related to healthcare.
•  Phone Number for Texting: If you opt-in for text messaging we will send you appointment reminders, updates and provide customer service support.

We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. These include:

• Physical Security: Restricted access to physical locations where data is stored.
• Technical Security: Use of encryption, firewalls, and secure servers to protect electronic data.
• Administrative Security: Limiting access to authorized personnel and providing training on privacy and confidentiality.

We may share your personal information with:

• Healthcare Providers: To coordinate care and treatment.
• Insurance Companies: For billing and claims purposes.
• Government Authorities: As required by law, including for reporting abuse or complying with healthcare regulations.
• Third-Party Service Providers: Vendors who assist in delivering services (e.g., medical supply providers, IT support).

We may also share your information when required by law, such as in response to a subpoena, court order, or government request, or to comply with legal obligations, such as reporting suspected abuse or neglect to authorities. Additionally, we may share your information to protect our rights, property, and safety, or the rights, property, and safety of others. We will not sell, rent, or trade your personal information to third parties for marketing purposes.

You may receive text messages or newsletters from us to keep you informed about our services, appointment reminders, and customer service support. If you prefer not to receive these communications, you can opt-out by following the instructions at the bottom of this section:

• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems
• Data Usage: We use your data solely for sending updates, and appointment reminders, and customer service support.
• Data Security: We protect your data with secure storage measures to prevent unauthorized access.
• Data Retention: We retain your information as long as you subscribed to our SMS service. You may request deletion at any time.
• Message and Data Rates May Apply: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
• Text Messages Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to 207-250-3837. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
• Newsletters Opt-Out: To opt out of receiving newsletters, you can click the "unsubscribe" link at the bottom of any email newsletter you receive. Alternatively, you can contact us directly at 207-250-3837 and request to be removed from our mailing list.
• Messages are recurring, and message frequency varies.
• Contact Trust In Us at 207-250-3837 for HELP or to STOP receiving messages.
• You can send HELP for additional assistance, and you will receive a text including our Phone number, email, and website. We are here to help you.
• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Trust In Us will not sell, rent, or share the collected mobile numbers.
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Please note that opting out of SMS communications does not affect your ability to receive important service-related information, such as appointment reminders or billing notifications.

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to applicable laws and our retention policies.
• Opt-Out: Opt out of SMS communications as described above.

To exercise these rights, please contact us at 207-250-3837

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your information is no longer needed, we will securely dispose of it. We retain text messaging information as long as your subscribed to our SMS service. You may request deletion at any time. 

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Trust In Us LLC
156 Waterville Rd, Skowhegan, Maine 04976
207-250-3837